COOKIE POLICY

This Cookie Policy explains how Whale Group LTD (operating under the trading name Pumio, hereinafter referred to as the "Company", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website, use our platform, or use the Pumio mobile applications (collectively, the "Services").

We process cookie data in compliance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR). You can manage your preferences via our cookie banner or browser settings.

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1. What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They help websites operate, remember preferences, and provide analytics.

2. How Pumio Uses Cookies

Pumio uses session cookies (expire when you close the browser) and persistent cookies (remain until deleted) for:

• Strictly Necessary Cookies: Required for login, navigation, security, and in-platform Diamond transactions or content unlocking.
• Performance and Analytics Cookies: Google Analytics (GA4) collects aggregated usage data to measure traffic, conversions, and product performance. See our Privacy Policy.
• Functional Cookies: Remember preferences such as language or region when you return.
• Payment and Checkout Cookies: Web checkout for Diamond packs is processed by Revolut (Merchant API). Revolut may set cookies needed for secure payment routing, fraud prevention, and session continuity. Quaderno may use cookies or similar technologies during tax calculation and invoicing steps on web checkout. Whale Group LTD does not store your card details in these cookies.

3. Third-Party Cookies

Third parties (payment processors, analytics, CDNs) may set cookies governed by their own policies. We do not control all third-party cookies.

4. Managing and Disabling Cookies

• Cookie Banner: On first visit, we request consent for non-essential cookies where required. Strictly necessary cookies do not require prior consent.
• Browser Settings: You may block cookies in your browser; blocking essential cookies may limit access to parts of Pumio.
• Mobile Settings: On iOS and Android, manage tracking permissions in system settings (including Apple's App Tracking Transparency).

5. Changes to This Policy

We may update this Cookie Policy from time to time. Changes are indicated by the "Last Updated" date at the top.

6. Contact Us

Questions about cookies: support@pumio.io

• Data Controller: Whale Group LTD (Company Number: 17318249)
• Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom